colinmbuckley
04-25-2008, 01:32 PM
I can get Google Calendar Sync to install, but I cannot get it to save my username and password in its setup dialog box. Having browsed the forum, it seems this type of problem is common with many applications that authenticate or save settings (or something) over the web.
Unfortunately, it appears that the only sort of response that is given on this forum these days is...
"Our developers are currently working on this issue and the fix will be provided in the future releases. Please understand that we are working hard to fix all such issues to make the product work better for you."
I understand that everything can't be fixed at once and some issues may require complicated solutions to fix them correctly. However, could an engineer please take just a few minutes to post the cause of this problem so that we users can understand the issue and perhaps create a temporary work around? For example, if I know *why* Google Calendar Sync can't save settings in MojoPac, perhaps I could set something up on another computer and then manually migrate the files/settings/registry entries to a MojoPac session.
Simply replying with "We will let you know when it's fixed" doesn't provide us users with any actual information that we can take action on. Should we try to find a work around? Should we patiently wait a few weeks (or months, or years)? Should we expect that a problem like this will never be fixed until after our need inevitably expires? Or should we let our uncertainty build up to the point that we feel that the reliability of our MojoPac solution and/or RingCube relationship--projected over time--is below an acceptable threshold and move on to something else entirely?
As MojoPac users (and, personally, as a customer who has invested in three paid licenses), please help us to help ourselves (and RingCube in the process).
Thanks!
C
Unfortunately, it appears that the only sort of response that is given on this forum these days is...
"Our developers are currently working on this issue and the fix will be provided in the future releases. Please understand that we are working hard to fix all such issues to make the product work better for you."
I understand that everything can't be fixed at once and some issues may require complicated solutions to fix them correctly. However, could an engineer please take just a few minutes to post the cause of this problem so that we users can understand the issue and perhaps create a temporary work around? For example, if I know *why* Google Calendar Sync can't save settings in MojoPac, perhaps I could set something up on another computer and then manually migrate the files/settings/registry entries to a MojoPac session.
Simply replying with "We will let you know when it's fixed" doesn't provide us users with any actual information that we can take action on. Should we try to find a work around? Should we patiently wait a few weeks (or months, or years)? Should we expect that a problem like this will never be fixed until after our need inevitably expires? Or should we let our uncertainty build up to the point that we feel that the reliability of our MojoPac solution and/or RingCube relationship--projected over time--is below an acceptable threshold and move on to something else entirely?
As MojoPac users (and, personally, as a customer who has invested in three paid licenses), please help us to help ourselves (and RingCube in the process).
Thanks!
C