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colinmbuckley
04-25-2008, 01:32 PM
I can get Google Calendar Sync to install, but I cannot get it to save my username and password in its setup dialog box. Having browsed the forum, it seems this type of problem is common with many applications that authenticate or save settings (or something) over the web.

Unfortunately, it appears that the only sort of response that is given on this forum these days is...

"Our developers are currently working on this issue and the fix will be provided in the future releases. Please understand that we are working hard to fix all such issues to make the product work better for you."

I understand that everything can't be fixed at once and some issues may require complicated solutions to fix them correctly. However, could an engineer please take just a few minutes to post the cause of this problem so that we users can understand the issue and perhaps create a temporary work around? For example, if I know *why* Google Calendar Sync can't save settings in MojoPac, perhaps I could set something up on another computer and then manually migrate the files/settings/registry entries to a MojoPac session.

Simply replying with "We will let you know when it's fixed" doesn't provide us users with any actual information that we can take action on. Should we try to find a work around? Should we patiently wait a few weeks (or months, or years)? Should we expect that a problem like this will never be fixed until after our need inevitably expires? Or should we let our uncertainty build up to the point that we feel that the reliability of our MojoPac solution and/or RingCube relationship--projected over time--is below an acceptable threshold and move on to something else entirely?

As MojoPac users (and, personally, as a customer who has invested in three paid licenses), please help us to help ourselves (and RingCube in the process).

Thanks!

C

Benoone
04-26-2008, 09:14 AM
Should we expect that a problem like this will never be fixed until after our need inevitably expires?



Probably.


I personally do not use any Google products as I find their tracking cookies to be invasive. It makes me fee like I'm I'm always being watched... like having three wives always going through my pockets :eek: Therefore... I don't have that dog in the fight :)

I think Google, IE7, Adobe, Corel, Microsoft, etc, etc are all very fast moving targets that will never be hit effectively by MoJo. If they [MoJo] continue to try to nail these to the wall they will fail, go broke and go out of business. Then I'm screwed as I will only have old software, no support and no forum.

I'm just glad they have a workable product that does 90% of what I need without crashing and giving me numerous BSOD's.

Their last fixes: Version 1.8.2.0, the SubST problem and the discovery that TrueCrypt v5 had revision bugs that screwed MoJo solved hundreds of problems and, IMHO, put this software on top. Using this forum I got rid of their stupid top bar and changed the desktop skin. Now I'm happy.

Anything else the MoJo engineers do is a bonus for me as, after much searching and comparison, this a dream program compared to the rest of the pack and for what it does, is inexpensive at double the price.

In response to your above problem, have you tried:
1. A MoJo/Google installation that is inside a TrueCrypt 4.3a volume and marked as a fixed drive

2. Have you tried to find your program in a Thinstall edition?

To finish up, I think the MoJo Software Engineers are doing the very best with what they have including doing a fast cut and paste to requests that may never have an answer. Like... When will MoJo work with my Windows 3.1 as I need it now?!"

For me, I would much rather have them writing code and fixing bugs then spending the time giving me detailed reasons why they can't give me what I want now.

@colinmbuckley... No disrespect meant.

I'm just sticking up for fellow software coders. I've been writing code for 20+ years and the end users still only email me with what's wrong. I guess this will never change.

Take care

Benoone

colinmbuckley
04-29-2008, 08:03 AM
@colinmbuckley... No disrespect meant.

I'm just sticking up for fellow software coders. I've been writing code for 20+ years and the end users still only email me with what's wrong. I guess this will never change.
Benoone

Benoone,

No disrespect was remotely sensed. In fact, I share your support for the programmers (I have been one, intermittently, for decades as well). In fact, the gist of my message was "Since you are so busy, please simply provide some guidance as to what the underlying cause of the problem is since users might be able to find a temporary work-around on their own."

I apologize to the RingCube staff if it came off another way. My comments on reliability/relationship was an objective reminder of the natural consequences of non-communication in any type of relationship. I'm sure they are well aware of such things, but a customer that provides negative feedback is much better friend than one who simply walks away.

Thanks for your comments and suggestions!

Colin

PS. I haven't tried your suggestions yet, though I'm pretty sure that this is not a serial number issue that a Truecrypt volume would solve and I doubt that anyone would bother cracking a free utility like this. Please let me know if you think otherwise.

ScobeyDoo2008
05-08-2008, 07:56 PM
I think Google, IE7, Adobe, Corel, Microsoft, etc, etc are all very fast moving targets that will never be hit effectively by MoJo.

PLEASE tell me this won't be so! I REALLY want my Google stuff to work. I am trying to be VERY patient. I am very upset that the new version of Google Earth won't install because it uses some kind of net installter now.

mojo_support
05-09-2008, 12:59 AM
Yes, our Priority are these Applications and our product team is deligently working to Support these Applications within Mojopac, we assure you that these Applications will be supported in the Future releases of Mojopac.