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crazycrew
04-20-2008, 01:30 AM
I had to format my usb drive, now i can't reinstall mojopac. There is no valid license to recover :-(

A new install can not be done on the drive. What to do, i liked the product.
Only thing wat was not ok is that i could not run deamontools for image driving.( is this solvable ? ) sorry for my english i am dutch

mojo_support
04-21-2008, 03:17 AM
Could you please try by activating again and check the functionality as I have done some changes in your account. You should be able to activate Mojopac.

Furthermore, if you wish to format the USB device and reinstall MojoPac on a new device, please disable the MojoPac key on the original USB device first as below :

* Start mojopac by doubleclicking on start.exe
* On the "Welcome to MojoPac" dialog box, click on Disable button. You need to enter mojopac.com web profile password to disable MojoPac key that was activated previously.

Next, as you wish to run "Daemon Tools" within Mojopac. I would like to inform you that there are certain known issues with the Daemon Tools. Our developers are working to resolve the issue and the fix will be provided in the future version of Mojopac.

crazycrew
04-21-2008, 09:31 AM
it still gives :
MojoPac activation/restore
a valid licence can not be found to recover.
Please make the same selection ( trial/product key )
taht was used to activate this device previously
( server error 3:0:106 )

I tried to reinstall after i have deleted everything on the drive.

I'll hope we can fisk this.
André
i make nonprofit website's and i carry my discs arround.

http://www.gestolengoederen.nl a sit for stolen goods in the netherlands.

mojotech
04-21-2008, 11:28 PM
We have done some changes to your account. Could you please try activating again and check the functionality.

If the issue persists then please reply back with the below requested information:

* Are you trying to restore the Mojopac backup image?
* Are you using Freedom version of Mojopac?
* The detail description of the steps you are following.
* Screenshot of the error message reported.

crazycrew
04-23-2008, 11:20 PM
I think i know what the problem is, it is my second usb disc with mojopac.
I have registered it with a other e-mail internetshop@quicknet.nl and now i think that you con't reset the account.

So how can i remove the install complete?
I have formatted the disk and it will not reinstall.
What does mojopac do that we can't see?
maybe you should try this at home :-)

and i had a free version of mojopac.

mojotech
04-23-2008, 11:45 PM
Could you please post the screenshot of the error message reported so that we can further look into the issue. Please confirm that are you trying to do a fresh installation of Mojopac on the formatted USB device or restoring the backup image?.

crazycrew
04-24-2008, 06:00 AM
I gife you the images step by step on a formatted disk.
The files put on the disc are also in a immage.

http://www.gestolengoederen.nl/mojopac/step03.jpg
http://www.gestolengoederen.nl/mojopac/step04.jpg

The files at the disc after try to install

http://www.gestolengoederen.nl/mojopac/filesonthedisc.jpg

mojotech
04-25-2008, 12:25 AM
I regret to inform yout that this issue is due to the corrupt backup mojopac files and the mojopac files can't be restored. I am not certain that do you have the copy of the running Mojopac or not. If yes then I request you to take backup again and restore the Mojopac files onto the drive.

crazycrew
04-25-2008, 06:48 AM
I think it is because i have formatted the disc and than when the install did not succeed. I have copied the files from the running disc on the formatted disc. And afther that i formatted the disc again because it did not work. How can i get anything from a prior install of the disk so that i can do a new install.
Is there a tool to remove everything off the disc?
I want a cleen disc without anything from mojopac so i can install again.

mojotech
04-28-2008, 01:12 AM
You can format the drive and do a fresh installation of Mojopac. You can do a fresh installation of Mojopac by following the below steps:

* Download the update Mojopac installer from the below webpage:

http://www.mojopac.com/portal/content/download.jsp

* Run the installer and activate Mojopac.