Problem activating FastFolders

[darryl_bartlett]

Hi there,

I just purchased a program called FastFolders. When purchasing a license file is supplied in a zip file. This license file is imported into the main program which completes the registration process.

This works fine on my various "host" PCs.

When I try to run it in Mojopac, I get the following error:

"The License File Could Not Be Activated
Reason - The cryptographic functions of your operating system are not installed correctly."

I have run services.msc and the Cryptographic Services service is running (status = started, startup type = automatic)

Is there any way to get around this? Is there some other service/process which needs to be running?

EDIT - Forgot to mention I have tried this activation process on 3 separate hosts and I always get the same error. So, I am guessing it is a mojopac issue.

Thanks.

Regards,
Daz.

[mojotech]

Thank you for bringing this into our notice. We have filed a bug regarding this issue and our developers are working diligently to address this issue. You will be notified once it is fixed.

[gfuchs]

When I try to import a user certificate into IE, I get the message:

An internal error occured.
The private key that you are importing might require a cryptographic service provider that is not installed on your system.

Is this the same problem?

Thx

[mojo_support]

This is a known issue and is currently being tracked in our tracking system. Our developers working diligently to address this issue.