Installation problems

[mfarinet]

Hi

During setup i have the message in attachment where is the problem?

I am connected to the internet, i don't use firewall or proxy and i have no problems to open www.mojopac.com link
I have tried many times but the result is allways the same

Thanks
Max

[girish.pawar]

Downloaded mojo pac twice but shows a error while installing. says the installer may be damaged or result of damaged disk.

[mfarinet]

I have downloaded mojopacinstaller another time, but the problem is the same. The disk is OK
I have entered also web username and password but the result is: incorrect username and password

[mojotech]

Could you please disable the Antivirus/Firewall installed on the host PC and check the functionality. If the issue persists then connect the drive to another PC and check the functionality.

[girish.pawar]

I don't think the set up available for free download is good.

My flash get downloads 99% and that's it .... no more...!

Has anybody else downloaded and it used it recently....?

[mojo_support]

The download link runs without any issues. The issue seems to be due to the Firewall or Antivirus blocking the installation of Mojopac. As requested before, please try by diabling the Firewall or Antivirus Application and check the functionality. If you are still unable to complete the installation then I recommend you to connect the USB device to other PC and perform the installation so as to find the cause of the issue.

[shrike]

I too am experiencing the same issue while installing. I have turned off my firewall, (Comodo) as well as disabled my anti virus (Avast!). I suspect our corporate firewall may be interfering...? Which ports does Mojopac use please?
thnx

[mojo_support]

To resolve this issue, could you please disable the startup applications running in the background on the host PC by using MSCONFIG utility. You can access the MSConfig utility by following the below steps:

1) Click Start, and then click Run. The Run dialog box opens.
2) In theOpen field, type msconfig, and then click OK.
3) When the System Configuration Utility dialog box opens, click the Startup tab.

Remove the checkmark in the box next to all known unnecessary programs by clicking the box next to the program. Do not remove the check marks of Windows system files or Ringthree directory files or unknown application files.

4) When Mojopac prompts to restart, Click yes.

NOTE: After restarting the Mojopac, a message will be displayed, select the check mark beside "Don't show this message or launch the System configuration Utility when windows start" and click Ok.

If the issue persists then to isolate the issue, I request you to connect the USB device to other PC and then perform Mojopac installation.

[shrike]

I connected the USB drive to my home notebook and it worked fine when initially logging in.
Is there a delay from account creation until it's able to be logged in?

thanks. Starting to recommend this to friends. I just wish my USB drive was faster....!

AND btw, I have Windows XP service pack 3 beta installed, so maybe that's an issue? Don't really know or care though :-)

[mojo_support]

I am glad to know that you are able to activate Mojopac using different PC. Probably the Service Pack 3 on the previous PC was not allowing the Mojopac activation.

Also, when you connect Mojopac to a new PC there is a delay to showup the Mojopac screen, as applies settings to Mojopac environment.